Weekly Vlogs

Cleinman Performance Partners Weekly Message

Are You Walking Straight Into A Circle? March 23, 2023

Hey everyone! It’s Johanna Loeffler Senior Director of Staff Programming here at Cleinman Performance Partners!

Today I want to talk about something that affects every leadership team I’ve ever worked with. But first, I’d like to share a really interesting human nature phenomenon:

You may have heard urban legends or stories about people that get lost and invariably walk for hours only to end up at the same point they started, making a big loop. The belief that people who get lost and end up walking in circles is widespread and often alluded to in both literature, films and television. For us older millennials, you may recall this happening in the hit horror movie of the late ‘90s, The Blair Witch Project.

Interestingly, this is anecdote is fully rooted in scientific truth. If you were to go out to an open space, parking lot, beach, field, etc., if you were blindfolded and asked to walk in a straight line, you would stay on track for a period of time until ever so slightly you’d begin to veer off your path and eventually begin looping around in a circle. Humans simply have an inability to walk in a straight line when they do not have a fixed, consistent point to focus on and guide them. This often occurs with lost hikers during cloudy or foggy conditions. When people can see where they’re going, however, it’s a different story. If you weren’t blindfolded and could see a landmark; a mountain, the sun, etc. you’d be able to walk for several hours in a fairly direct path even in an unfamiliar environment.

The question is why? Many hypotheses have been put forward over the last 100 years, most recently by German Research Scientist, Jan Souman, in the early 2000s who posited that it has to do with right or left handedness, right or left-brain orientation and/or right or left arm/leg dominance. However, in his studies no pattern or correlation was found. There is, apparently, no single explanation for this phenomenon.

You’re probably thinking what does this have to do with leadership teams? It has everything to do with focus and opening our eyes and our minds to the strategy of getting us where we want to go. So, what can we learn as leaders?

1. Without a focal point we will get off course. What’s your practice’s focal point? Does your practice have vision, mission, and values? Beyond that, does your team have goals and objectives? Does everyone know which direction they’re supposed to be going in? Unless we have a strong reference point, we will continue to wander and loop back on ourselves.

2. The landscape and environment matter. Have you built a system of CONSISTENT communication within your practice to ensure you’re staying on the right path? More often than not, communication between owners and managers happens in the in-betweens: between patients, when there’s five minutes here or there. Dedicated, structured meetings are critical to your success and staying on track. So too are meetings with each department and your full team.

3. And lastly, how do you know if you’ve gotten off course? Are you measuring your success? Are your eyes open to all your possibilities? Can you quantify the success or failure of an objective? Where should you put your energy and resources next? Using benchmarking, metrics, and key performance indicators to understand where you’ve been and where your opportunity lies can act as your practice’s compass; you want to ensure you’re on a clear, straight path to your desired outcomes and not repeating past mistakes.

At the end of the day, it’s about ensuring alignment. It’s about making sure we’re walking the same trail to success and not circling each other in the dark.

Cleinman Performance Partners sole purpose is to help our clients recognize and realize all their possibilities. If you need some support is getting where you want to go, let us know. We’re here to help. Connect with us anytime at www.cleinman.com.

Previous Messages

2023 Spells Opportunity!

2022 was a year that was highlighted by staffing challenges combined with hefty inflation. Al has a big reveal on what’s in store for the world of optometry in 2023! Watch to find out what it is!

Read More »

Numbers Talk!

Did you know that numbers talk? What do you hear when you listen to yours? If you use cash accounting in your optometry practice, then your numbers are saying, ‘Beware, we’re not accurate!’ Al warns of cash accounting pitfalls that can potentially lead to financial issues and he leaves you with advice moving forward.

Read More »

What If?

There is much to consider when it comes to staff meetings: efficiency and productivity are big factors, but you may be surprised to learn how much those meetings are costing you! Al shares ideas on this topic which may lead you to a different meeting approach as you move forward in 2023.

Read More »

The Journey of 1000 Miles

There’s an old saying that still rings true today – “The journey of a thousand miles begins with a single step”. Make that single step count by watching this short video with Al about the new Practice Development Grants being offered.

Read More »

Plans are Worthless!

2023 is almost here! Get ready for Al’s Budget planning formula that will have you thinking, “It can’t be this easy!” Watch to find out how easy it can be!

Read More »

Opportunity Knocks

The eye care industry is predicted to double in demand during the next decade. Watch to see what Al says are the opportunities to capitalize on to be successful.

Read More »