Staff Kudos

Michael Bruce, OD

Staff and patients submit compliments, catching our staff going above and beyond. These are all read at a monthly staff meeting with congratulations to the individual. One of these is drawn for a $50 cash prize.

Steps:

1. Create a form to fill out the information for each event.
2. Explain to staff. (Must be specific in the complement.)
3. Have monthly staff meetings with the drawing.

Investment:

$50 monthly

Benefit:

Focuses on what is going well in our practice.