I’m on a multi-day "walk-about." Sometimes I like to jump in my car and go where the road takes me. With gas at $4.00 per gallon, I’m not deterred. I’m…
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A couple of weeks ago, I purchased a new chainsaw. Yes, it’s a guy thing. There’s nothing better for one’s psyche (and, frankly, one’s heart) then to spend a few…
One of the benefits of having a blog is that I can write anything that I want. It’s my blog:) So, I thought I’d share with you a communication recently…
It is with great pleasure that I announce several new appointments at Cleinman Performance Partners. Michael Hanbridge, who has most recently been a part-time marketing consultant, has been appointed…
As I mentioned in an earlier post, the Pennsylvania House of Representatives Insurance Committee is exploring PA House Bill 2101. If passed, this bill will have BIG implications on retrieving…
In my 35 years in this industry, I’ve watched Optometry move from refractionists to first line of defense, medically focused, physicians. Lots has been written about "scope of practice" in…
If we had no winter, the spring would not be so pleasant. If we did not sometimes taste of adversity, prosperity would not be so welcome. Anne Bradstreet
You heard it here first. On April 21st, VSP filed to acquire a "Vision Care Company" for 700 million big ones. What Vision Care Company has a $700 million worth? …
Definition: 800# Gorilla – An overbearing entity in a specific industry or sphere of activity. A seemingly unbeatable presence always to be reckoned with; whose experience, influence, and skill threatens…
Many of you have heard me repeatedly use the comment…”that’s a strategic decision.” Sometimes, you question me…”Al, I don’t get it…what’s the difference between strategy and tactics.” Simply stated: Strategy…
Go to the AOA’s InfantSee website (www.infantsee.org) and you’ll hear former president Jimmy Carter tell the public that "two of my grandchildren suffer from vision problems that could have been…
I just returned from the "Gathering of the Games" in St. Louis. This is the national meeting of companies that embrace open book management. When my CFO and I arrived…
I just returned from a Strategic Review retreat. During our meeting with this client and his wife, I learned that they had had a $26,000 day just the week before. …
I’m vindicated. A few weeks ago, I had a discussion with an eye care industry publisher who told an audience of industry leaders “let’s face it, eyewear is just a…
Industry-wide Growth is Flat but Independent ODs Don’t Need To Accept Mediocrity.Performance of Cleinman Performance Network Members Refute Industry Study. Oneonta, NY — A recent study completed by Jobson Medical…
Industry-wide Growth is Flat but Independent ODs Don’t Need To Accept Mediocrity. Performance of Cleinman Performance Network Members Refute Industry Study. Oneonta, NY — A recent study completed by Jobson…
Staff and patients submit compliments, catching our staff going above and beyond. These are all read at a monthly staff meeting with congratulations to the individual. One of these is…
Some time ago I overheard opticians telling patients with some vision plans, “you are not eligible for a frame this year but we can update your lenses.” We decided to…
We have created a business card-size patient info card that we attach to all patients’ orders that do not purchase a year supply of contacts. The purpose of the card…
I had an office meeting. I would ask questions, and whomever got the answer right first got a prize. The prizes were in a bag, and they would pull one…
