I've observed, over the years, that there are basically three types of individuals on this planet. At the extremes, perhaps five percent of the populace, are the "takers" and "givers." You know…
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Having just completed a major building project, one during which I cringed at the waste involved, this story passed to me by a reader really resonated. There's an important message…
My airline of choice is Southwest Airlines. Now, I know, many of you may gasp and wonder about my sanity; others will clearly understand (either that it makes sense that…
My friend, former partner, and mentor Tom Schinkel is one smart guy (See June 8, 2009 post). Tom was my partner and co-founder of Co-Optics of America, the first national…
This is a special time of year, an opportunity for us to consider our lives; and the lives of others. It's one of those holidays where I tend to wax…
A client and friend forwarded this wonderful article to me written by Doug Fleener. I'm sharing it with you with permission of the author. I wish I'd written it. Enjoy! ___________________________ I love…
I think you'll find this short article from TIME Magazine from May 12, 1961 to be fascinating. Enjoy the read. _____________ What computers can already do makes any prophecy of…
A member resigned the other day. It happens. Sometimes it’s for a good reason; more often it adds up, in my opinion, to a dose of
Just heard from a doctor who viewed the video link to the VSP employee
Thanks to a loyal reader for submitting this video (see comments). Apparantly, VSP employees, who have one of the best benefit packages in the world (for example: 15% 401k Contribution…twice…
Recent articles in the eyecare press have reported that the American Optometric Association (AOA) ruffled the feathers of VSP and the National Association of Vision Care Plans by suggesting to a senator…
This great message was passed on to me by a friend…and I share it with all of mine here. Enjoy…Al Cleinman A Parent’s Letterto My Children in SchoolWritten by Jeff…
I just bought Norm Brodsky's and Bo Burlingame's new book, The Knack…How Street-Smart Entrepreneurs Learn to Handle Whatever Comes Up. Having met these two wonderful authors in a serendipitous way(see…
Below you'll find a link to the National Association of Vision Care Plans. http://www.navcp.org/ This organization represents those companies (except VSP) who wholesale your services. Understand them. Read their letter…
I wish that I could lay claim to this piece, as it's very good. It was passed along to me and I don't know the original author…thanks for the contribution….
Here's an interesting video about the impact of Obamacare on Vision Plans. If you read between the lines, what VSP is saying is that Vision Benefits will (and likely should,…
I enjoy passionate debate and foster it within my organization. I believe, and history has proven me right, that often the breakthrough idea; the elusive solution; the missing piece in…
It is not the strongest of the species that survives, nor the mostintelligent, but the most responsive to change. -Charles Darwin Nothing in the world can take the place…
Excerpt from: The Simple Truths of Service, by Ken Blanchard and Barbara Glanz Great Service is a Choice No one can make you serve customers well. That's because great…
How sad it is that the present state of medicine is forcing doctors to hang up their stethoscopes to take less stressful and more economically viable jobs. The article…
