This past Monday, while visiting my brother, I purchased a new suitcase at the Dillards in Mesa, Arizona. While I call upstate NY home, it's not unusual for me to do my shopping…
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During our recent Cleinman Performance Network meetings, I’ve shared the importance of investing in your team and that these are opportune times to recruit. Often, I hear frustration about the…
At the recent Global Leadership Conference, "we need to grow the pie" was a common theme that emerged from many of the speakers. On the one hand, I chuckled because this…
Jeff Johnson is a very interesting optometrist. He doesn't see patients. He doesn't teach optometry. He's not even in the profession. No, for the past six years this very bright…
As is typical for me, I was on a flight yesterday; this one from Dallas to Washington. As I got off the plane, I noticed an Ipod in the seatpocket,…
Why has the cost of health care risen so dramatically in our country? Why is it that our health care system is ranked only 37th in the world (just above…
This from Vision Monday: Wal-Mart Launches New Programs to Boost Value for Contact Lenses and Children’s EyewearBENTONVILLE, Ark.
This just published by Ophthalmology Times is important information for those of you who recognize people as your most critical asset and invest in your team's career development…which should be…
Certainly, there's a recessionn going on. But my perspective is that this recession, like all before it, spells "opportunity." And you're reading about that opportunity almost daily as major and minor companies alike go…
Here's an interesting depiction that might explain the ongoing struggle over profit margins in the managed care environment. Perhaps, what ECPs are faced with, is a misunderstanding over basic math. Download…
There's much that's been written to explain our current crisis and it's root cause. While the pundits dialogue about derivitives and sub-prime mortgages; and Washington wrestles over whether our grandchildren need…
Want to know how our current economic crisis came about, follow this link to a very interesting video that explains it all. http://lifehacker.com/5157548/remains-of-the-day
I was contemplating our country's current financial situation and our government's attempt to figure out a solution. It reminded me of some poetry that I wrote a decade ago. Perhaps you'll…
Hand-written sign spotted on employee bulletin board at a Home Depot: THE RIGHT ANSWER IS "YES." "NO" REQUIRES MANAGEMENT APPROVAL. Whomever posted this sign wins the Al Cleinman customer service…
According to an industry release, a new managed vision care company, ExcelVision, is opening its doors and will be soon recruiting providers. The firm’s claim to fame is that they…
It's easy to get caught up in the doom and gloom promulgated by the press. While certainly we are operating in unprecidented times, it's important to place things in perspective. I came…
I came across this interview of VSP’s CFO. It’s interesting reading and provides some insight into the thinking of your largest customer (for those readers who are private practice optometrists). …
The numbers are in. While the U.S. eyecare market contracted a bit in 2008, down a "mere" $500 million, the market share of the independent actually increased. Congratulations! But the key…
I pulled the following from a consumer's blog, apparantly written by someone in a major city. I think you'll find this guy's observations interesting. When you begin to think that the key…
You've listened to me rant about how discounting is killing our industry's value in the minds of consumers. Indeed, the vast majority of optical and eyecare advertising is, in a word…BORING!…
