Why does our industry continue to destroy it's overall brand through discounting? Why do ECPs, who can't possibly compete on price, even make the attempt? In the absence of anything else,…
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The day started with heavy snow in upstate New York. Although I allowed an extra 30 minutes to drive to Albany for my flight, because of horrible road conditions I…
Back in the mid 1980’s, I had the good fortune to visit 3M’s headquarters in St. Paul, Minnesota. Sitting in the reception area, awaiting the start of my meeting, I…
I share this with my readers simply as a reporter. What follows is apparantly a letter from the American Optometric Society to their members, followed by press release on the…
I first predicted this eventuality in June, 2009 (see post of June 19, 2009). VSP announces below that they are reaching into your patient files and driving your patients to…
VSP recently announced the appointment of what appears to be a chief lobbyist dedicated to convincing Congress that VSP and other stand-alone vision plans are good for the country. In…
Ego is the proverbial two-edged sword. Can’t live with it; can’t live without it. But if ever I’ve seen something get in the way of someone’s success, myself included, its…
Forty years ago, at the ripe age of fourteen, I took the step that was to open the door to my career. As the yard-boy for an entrepreneurial optometrist, I was…
It’s that time of year again. The time when the calendar tells us that we should take a moment to think about all those things, situations, forces…
Ever wonder what it would be like to come to the office each day and not have to worry? Can you imagine being surrounded by a team that takes care…
My girlfriend has an amazing daughter who is currently in France as a Rotary Exchange Student. She possesses intellect and maturity far older than her 17 years. She writes a blog about her adventures…
Show me a successful optometrist (or anyone else for that matter) and I’ll show you a professional student. Certainly, Continuing Medical Education (CME) is a requirement of licensure. But ask…
VSP continues it's arrogance, this time with the announcement that it has launched a
VSP Vision Care and Johnson & Johnson Vision Care’s Vistakon division recently announced that they are partnering to offer VSP
As I travel around the country, presenting workshops at our Business of Eyecare Forum programs, I often speak about the importance of building your brand. Your competitors all provide exams, frames, lenses…
I appreciate exceptional service. As a frequent traveler, it is truly rare to come across someone who goes above and beyond
Dr. Frank is 62. He owns a practice with revenue in the millions. He’s made investments in real estate and other businesses, many of which have gone bust; he
I arrived this afternoon in Anaheim, California for a Business of Eyecare Forum being held tomorrow. After a four hour flight from Chicago where I hosted a Cleinman Performance Network meeting this…
I recently had the opportunity to spend a weekend with my youngest son, Joe. Now Joe isn’t your average 25 year old
