Optometry Continuing Education

Team development is critical to the success of any practice. From patient engagement and customer service to strategic management and financial literacy, Cleinman Performance Network delivers groundbreaking education in the field of optometry.

Our educators are experts in their respective fields and motivate and train participants using a variety of team-building exercises combined with Cleinman’s powerful information-sharing format. Based on feedback, doctors and their staff who have experienced our education classes return to work ready to improve operations, optical sales, patient satisfaction and overall practice performance. 

Virtual Workshops for Fall 2020!

Managing Workplace Conflict:

  • Wednesday, October 21, 2020                   1:00pm – 5:00pm EST
  • Thursday, October 22, 2020                       1:00pm – 5:00pm EST
  • Friday, October 23, 2020                            1:00pm – 5:00pm EST


Essentials for the Scribing Optometric Assistant – NEW DATES!

  • Wednesday, November 11, 2020              1:00pm – 5:00pm EST
  • Friday, November 13, 2020                        1:00pm – 5:00pm EST


Leadership Development: Becoming a Successful Department Lead:

  • November classes – SOLD OUT!
  • Seats available for a second class:
    • Wednesday, December 2, 2020                1:00pm – 5:00pm EST
    • Thursday, December 3, 2020                    1:00pm – 5:00pm EST


To register call Mandie at 607-267-2901.

ONSITE TRAINING - ON HOLD At this time

Whether your staff is cross-trained or specializing in individualized roles, teamwork and rapport are essential to your practice’s growth. 

Challenges

There will be moments when unexpected challenges test the best of teams as they work to devise systems and processes in real time.

Effective Skill-Sets

Our on-site training programs in optical management and sales, patient care, and customer service, ensure that your staff members are not only developing effective skill-sets, but also embedding their knowledge into the unique systems of your own practice.

Behavior Assessments

Daylong team retreats feature Behavior Assessments and profiles that explain what can cause communication challenges and how everyone can best work together to build rapport and trust.