Optometry Continuing Education

Team development is critical to the success of any practice. From patient engagement and customer service to strategic management and financial literacy, Cleinman Performance Network delivers groundbreaking education in the field of optometry.

Our educators are experts in their respective fields and motivate and train participants using a variety of team-building exercises combined with Cleinman’s powerful information-sharing format. Based on feedback, doctors and their staff who have experienced our education classes return to work ready to improve operations, optical sales, patient satisfaction and overall practice performance. 

2021 workshop dates and times!

The Great Game of Business – Optometry

Click here for more information.

First Impressions & Constructive Communication
Session 2
Dates: September 14 & 15
Time: 12:00PM – 4:00PM EST

ABO Prep & Retreat
Dates and Times being rescheduled for the Fall. Stay Tuned!

Leadership Development: Being A Successful Department Lead
Session 2 (SOLD OUT!)
Dates: August 18th & 19th
Time: 12:00PM – 5:00PM EST

Leadership Development: Being A Successful Department Lead(Additional Dates Added!)
Dates: August 30th & September 1st
Time: 12:00PM – 5:00PM EST

Managing Workplace Conflict
Session 2
Dates: November 10 & 11
Time: 12:00PM – 5:00PM EST

Essentials for the Scribing Optometric Assistant
Session 2
Date: September 23
Time: 1:00PM – 5:00PM EST

The Efficient Optometric Physician: Scribing Essentials (NEW for 2021!)
Session 2
Date: September 24
Time: 1:00PM – 3:00PM EST

NCLE – (NCLEX – National Contact Lens Exam) (NEW for 2021!)
Session 2 – ADVANCED
Dates: October 29
Times: TBD

For more information on any of these workshops click here or to register call Mandie at 607-267-2901.

Registration is required.

*Dates and times subject to change.

How to get Optometric Billing and Collection right!(NEW CLASS OFFERED!)

Date: November 5
Time: 8:30AM – 12:30PM EST

 

ONSITE TRAINING - ON HOLD At this time

Whether your staff is cross-trained or specializing in individualized roles, teamwork and rapport are essential to your practice’s growth. 

Challenges

There will be moments when unexpected challenges test the best of teams as they work to devise systems and processes in real time.

Effective Skill-Sets

Our on-site training programs in optical management and sales, patient care, and customer service, ensure that your staff members are not only developing effective skill-sets, but also embedding their knowledge into the unique systems of your own practice.

Behavior Assessments

Daylong team retreats feature Behavior Assessments and profiles that explain what can cause communication challenges and how everyone can best work together to build rapport and trust.