Optometry Continuing Education

Team development is critical to the success of any practice. From patient engagement and customer service to strategic management and financial literacy, Cleinman Performance Network delivers groundbreaking education in the field of optometry.

Our educators are experts in their respective fields and motivate and train participants using a variety of team-building exercises combined with Cleinman’s powerful information-sharing format. Based on feedback, doctors and their staff who have experienced our education classes return to work ready to improve operations, optical sales, patient satisfaction and overall practice performance. 

2020 Virtual Workshops

ABO Prep Virtual Retreat:

  • Retreat:                        Friday, April 3, 2020                     5:00pm -8:00pm EST
  • Retreat:                        Saturday, April 4, 2020                9:00am- 2:00pm EST
  • Study Group:               Tuesday, April 21, 2020               5:00pm- 7:00pm EST
  • Study Group:               Tuesday, May 7, 2020                 5:00pm-7:00pm EST


First Impressions & Constructive Communication Virtual Course:

  • Tuesday, June 9, 2020                      12:00pm – 4:00pm EST
  • Wednesday, June 10, 2020              12:00pm – 4:00pm EST


Managing Workplace Conflict Virtual Workshop:

  • Wednesday, August 26, 2020         1:00pm – 4:00pm (EST)
  • Thursday, August 27, 2020              1:00pm – 4:00pm (EST)
  • Friday, August 28, 2020                   1:00pm – 4:00pm (EST)


To register call Mandie at 607-267-2901.

2020 Thursday special programs

The Great Game of Business – Optometry:

  • Thursday, March 12, 2020 – Chesterfield, MO


Diopsys® University: Visual Electrophysiology Refresher Course:

  • Thursday, March 12, 2020 – Chesterfield, MO


Manager’s Tool Kit:

  • Thursday, April 16, 2020 – Chesterfield, MO


Dry Eye Institute:

  • Thursday, April 16, 2020 – Chesterfield, MO


Cleinman Performance Partners Optometry Leadership Institute:

  • Thursday, May 14, 2020 – Chesterfield, MO


For more information or to register call Mandie at 607-267-2901.

2020 Friday Continuing Education (CE)

  • Friday, March 13, 2020 – Chesterfield, MO
  • Friday, April 17, 2020 – Chesterfield, MO
  • Friday, May 15, 2020 – Chesterfield, MO

 

ONSITE TRAINING

Whether your staff is cross-trained or specializing in individualized roles, teamwork and rapport are essential to your practice’s growth. 

Challenges

There will be moments when unexpected challenges test the best of teams as they work to devise systems and processes in real time.

Effective Skill-Sets

Our on-site training programs in optical management and sales, patient care, and customer service, ensure that your staff members are not only developing effective skill-sets, but also embedding their knowledge into the unique systems of your own practice.

Behavior Assessments

Daylong team retreats feature Behavior Assessments and profiles that explain what can cause communication challenges and how everyone can best work together to build rapport and trust.