Team development is critical to the success of any practice. From patient engagement and customer service to strategic management and financial literacy, Cleinman Performance Network delivers groundbreaking education in the field of optometry.
Our educators are experts in their respective fields and motivate and train participants using a variety of team-building exercises combined with Cleinman’s powerful information-sharing format. Based on feedback, doctors and their staff who have experienced our education classes return to work ready to improve operations, optical sales, patient satisfaction and overall practice performance.
Instructors: Ginamarie Wells, PhD, MCC and Johanna Loeffler, CPBA
The purpose of this virtual workshop is to help you understand and implement the tools you need to build better workplace relationships, enhance performance and improve productivity. This skills-based certification workshop includes workbook, assessment instruments and a training certificate and is open to doctors, managers & staff who want to be certified to act as internal conflict resolution coaches. Course materials which will be mailed directly to all participants prior to the start of the course.
Time: 1:00pm – 5:00pm EST