Optometry Continuing Education

Team development is critical to the success of any practice. From patient engagement and customer service to strategic management and financial literacy, Cleinman Performance Network delivers groundbreaking education in the field of optometry.

Our educators are experts in their respective fields and motivate and train participants using a variety of team-building exercises combined with Cleinman’s powerful information-sharing format. Based on feedback, doctors and their staff who have experienced our education classes return to work ready to improve operations, optical sales, patient satisfaction and overall practice performance. 

2021 workshop dates and times!

The Great Game of Business – Optometry
Refresher workshop
Date: April 3

Full implementation workshop
Date: May 1

Click here for more information.

 

First Impressions & Constructive Communication
Session 2
Dates: September 14 & 15
Time: 12:00PM – 4:00PM EST

 

ABO Prep & Retreat (New Dates & Times for Session 1!!)
Session 1
Dates: April 23 & 24
Time: Fri, Apr. 23: 5:00PM – 8:00PM EST
Time: Sat, Apr 24: 9:00AM – 2:00PM EST
ABO Prep – Study Session 1
Dates: April 29 & May 6
Time: Thu, April 29: 6:00PM – 8:00PM EST
Time: Thu, May 6: 6:00PM – 8:00PM EST
Prerequisite: ABO Prep & Retreat 
Session 2
Dates: July 16 & 17
Time: Fri, July 16: 5:00PM – 7:00PM EST
Time: Sat, July 17: 9:30AM – 2:30PM EST
ABO Prep – Study Session 2
Date: August 5 & 12
Time: Thu, August 5: 5:30PM – 7:30PM EST
Time: Thu, August 12: 5:30PM – 7:30PM EST
Prerequisite: ABO Prep & Retreat 

 

Leadership Development: Being A Successful Department Lead
Session 2
Dates: August 18th & 19th
Time: 12:00PM – 5:00PM EST

 

Managing Workplace Conflict
Session 2
Dates: November 10 & 11
Time: 12:00PM – 5:00PM EST

 

Essentials for the Scribing Optometric Assistant
Session 1
Date: May 13
Time: 1:00PM – 5:00PM EST
Session 2
Date: September 23
Time: 1:00PM – 5:00PM EST

 

The Efficient Optometric Physician: Scribing Essentials (NEW for 2021!)
Session 1
Date: May 14
Time: 1:00PM – 3:00PM EST
Session 2
Date: September 24
Time: 1:00PM – 3:00PM EST

 

NCLE – (NCLEX – National Contact Lens Exam) (NEW for 2021!)
Session 1 – BASIC
Dates: June 24 
Times: 1:00 – 5:00 PM EST
Session 2 – ADVANCED
Dates: October 29
Times: TBD

 

For more information on any of these workshops click here or to register call Mandie at 607-267-2901.

Registration is required.

*Dates and times subject to change.

ONSITE TRAINING - ON HOLD At this time

Whether your staff is cross-trained or specializing in individualized roles, teamwork and rapport are essential to your practice’s growth. 

Challenges

There will be moments when unexpected challenges test the best of teams as they work to devise systems and processes in real time.

Effective Skill-Sets

Our on-site training programs in optical management and sales, patient care, and customer service, ensure that your staff members are not only developing effective skill-sets, but also embedding their knowledge into the unique systems of your own practice.

Behavior Assessments

Daylong team retreats feature Behavior Assessments and profiles that explain what can cause communication challenges and how everyone can best work together to build rapport and trust.