The Pharmaceutical Research and Manufacturers of America (PhRMA) represents the country’s leading pharmaceutical research and biotechnology companies. PhRMA's members are "devoted to inventing medicines that allow patients to live longer,…
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Headline of an advertisement in an airline magazine: "If you received a text message advertising the Stephen King book "Cell" in January of 2006, you could get a $175 cash…
I hear this lament from optometrists and other professionals all the time. My response is always…"you haven't looked hard enough." Finding and recruiting good people is likely the single most…
In my March 31 post (British Columbia Paves Way for Internet Sales of Eyewear) I commented that British Columbia was about to enact a law that eliminates the need for an…
I recently took a short vacation in San Francisco. Needing some things, I visited a neighborhood Walgreens. Upon checkout, the friendly clerk, Chris, said, "Your investment today is $31.43." My response…
Given all the talk about the sale of eyewear over the internet, this particular release compliments of our friends in Canada is particularly interesting. What's next? B.C. MODERNIZES REGULATIONS FOR…
This from Vision Monday Industry Groups Hail Health-Care Reform Signing, See More Work AheadWASHINGTON, D.C.
Greetings from Vision Expo and New York City where today I attended The Global Leadership Summit. One presentation stood out from the crowd; a program presented by Marc Gobe on…
Recently, our firm has experienced some significant growth, the result of making important strategic decisions early last year (yep, right in the middle of the recession). With growth comes challenges for both leaders…
Many of my clients have turned to Facebook, MySpace and other websites to promote their practices and improve their communications with patients. There's so much going on in this area that it's…
During our recent Cleinman Performance Network meetings, I’ve shared the importance of investing in your team and that these are opportune times to recruit. Often, I hear frustration about…
In his recent book, Outliers, author Malcolm Gladwell (The Tipping Point, Blink) takes an interesting and unique approach to the study of success. Gladwell’s premise, which he supports with deep…
The following letter was sent to the members of the Ontario (Canada) Association of Optometrists as its members contemplate the potential for the entry of vision plans in…
Please read this press release, then my comments that follow: VSP Global Launches Loyalty ProgramRANCHO CORDOVA, Calif.
Do you feel like the proverbial circus plate spinner? Are you running from one plate to another, franticly transferring energy to projects, ideas, problems, situations, patients, charts, phone calls, vendors,…
I recently had lunch with my two Vice Presidents and asked them an important question; one that I ask myself and others every year. "What's my role?", I asked. "What do you…
'tis the season for giving. It's not about the Wii…but about the we. During this holiday, let's not forget those of our neighbors less fortunate. One of our societal challenges…
I have often said that I follow the "Fiddler on the Roof" philosophy of politics; "may god bless them and keep them all far away from me." It's one reason that…
