As the CEO of my firm, I consider myself an investor. Like any other business owner, I control balance sheet assets in the form of cash, equipment, facilities and inventory. …
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Over the past four decades, I’ve had the pleasure of interacting with many thousands of optometrists. Perhaps uniquely so, my interactions have been almost exclusively focused on the business side…
I don’t know Jessica. I’ve never met her. I may never meet her. But I was inspired by her. And, perhaps, you will be too. Jessica is the niece of…
Ben Franklin is to blame. His motto, “a penny saved is a penny earned” is likely the root cause behind the fact that so many optometrists fail to meet their…
As I have communicated to my audiences over the past couple of years, it is my strong belief that Private Optometry is at a crossroads. It’s no longer business as usual. …
In a recent announcement, MetLife has said it is moving forward with a new vision plan product. As you read this, note that their PR release talks about the value…
On a recent trip to Costa Rica, I came across two small boys at a shop near the cloud forests of Monteverde. These very precocious and animated children came up…
Back in the day, Vision Plan was developed as a methodology for selling the services of its owner, the profession of optometry. Vision Plan acted as optometry’s agent; effectively owned and controlled…
I have often commented that most vision plan’s contractual requirement that providers extend a discount for all services, regardless of coverage, is both patently unfair and a brand-destroyer. Well, apparently…
Over the past few years, I’ve traveled throughout North America presenting a workshop entitled “Secrets of High Performing Practices” at our Business of Eyecare Forum programs. At the beginning of…
My brother recently published his second book, Toys in the Attic. Set on a dairy farm in upstate New York, this is a captivating story of a young woman who…
In a recent study conducted by our firm of the members of Cleinman Performance Network, we identified that those practices that invest in marketing dramatically outperform those that do not. While…
Over the past week, VSP and the AOA have taken their differences over inclusion in Obamacare out of the conference room and into to the boxing ring. The public action appears…
In early September, Cleinman Performance Partners hosted a weekend event for those members of Cleinman Performance Network who were celebrating their ten year anniversary. Some 30 individuals were treated to an…
Wise words about innovation. If you’re not the one who makes the idea, be the one who makes the idea better.
All of us walk through life with certain preconceptions. These “opinions based on inadequate information” are often a barrier to our ability to effectively lead and make decisions. In our…
VSP just announced that it was adding a second on-site clinic for one of its clients. VSP previously and quietly opened an on-site vision care clinic at a facility for Cisco Systems…
We’re making our final plans for the new series of Business of Eyecare Forums. This one-day practice leadership university will visit 20 cities over the next year including Cleveland, Knoxville,…
It’s not every day that one’s brother publishes a novel. My youngest brother, David, has been writing for many, many years and finally published his first book last year…and his…
