Over the past sixty days, I’ve had the opportunity to drive over 4000 miles in Australia, New Zealand, Germany and the U.S. I’m writing this message from near Berlin, having…
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From time to time I hear from students and practicing optometrists that they’re concerned for the future of the profession. From their perspective, the future is uncertain. Today’s students are…
Jamie Quint is a former software engineer who won admittance to the elite incubator Y Combinator in 2008 with a short-lived recruitment-advertising start-up. He next worked for Swipely on conversion…
It had to happen somewhere and Utah makes sense. For over two decades, I’ve predicted that one day, an eye exam would be dispensed like so much gum…from a vending…
This Thanksgiving, as we consider all of the wonderful people and experiences in our lives; as we sit around our dinner table and enjoy all the abundance for which we’ve…
In the November 6th issue of the Wall Street Journal, an article deep in the bowels of the newspaper caught my attention. “Humana Brings Doctors In-House” revealed Humana’s move into…
Here’s a story about one optometrist’s legacy. 40 years ago yesterday, I dialed an optometrist’s office for the first time to attempt to sell the practice eyewear “on approval.” I…
As the CEO of my firm, I consider myself an investor. Like any other business owner, I control balance sheet assets in the form of cash, equipment, facilities and inventory. …
Over the past four decades, I’ve had the pleasure of interacting with many thousands of optometrists. Perhaps uniquely so, my interactions have been almost exclusively focused on the business side…
I don’t know Jessica. I’ve never met her. I may never meet her. But I was inspired by her. And, perhaps, you will be too. Jessica is the niece of…
Ben Franklin is to blame. His motto, “a penny saved is a penny earned” is likely the root cause behind the fact that so many optometrists fail to meet their…
As I have communicated to my audiences over the past couple of years, it is my strong belief that Private Optometry is at a crossroads. It’s no longer business as usual. …
In a recent announcement, MetLife has said it is moving forward with a new vision plan product. As you read this, note that their PR release talks about the value…
On a recent trip to Costa Rica, I came across two small boys at a shop near the cloud forests of Monteverde. These very precocious and animated children came up…
Back in the day, Vision Plan was developed as a methodology for selling the services of its owner, the profession of optometry. Vision Plan acted as optometry’s agent; effectively owned and controlled…
I have often commented that most vision plan’s contractual requirement that providers extend a discount for all services, regardless of coverage, is both patently unfair and a brand-destroyer. Well, apparently…
Over the past few years, I’ve traveled throughout North America presenting a workshop entitled “Secrets of High Performing Practices” at our Business of Eyecare Forum programs. At the beginning of…
My brother recently published his second book, Toys in the Attic. Set on a dairy farm in upstate New York, this is a captivating story of a young woman who…
In a recent study conducted by our firm of the members of Cleinman Performance Network, we identified that those practices that invest in marketing dramatically outperform those that do not. While…
Over the past week, VSP and the AOA have taken their differences over inclusion in Obamacare out of the conference room and into to the boxing ring. The public action appears…
