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Category: Podcast

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Thinking Beyond Current Challenges and Finding the Solutions

Here’s a glimpse of what you’ll learn: [03:39] Josh Gosnell talks about the AI breakthroughs driving modern optometry practices forward [06:02] How client feedback sparks cutting-edge tech developments at Adit [10:24] Why seamless tech integration is crucial for optometry offices [13:17] Ways AI can capture missed calls and boost appointment rates [18:02] Adit’s outbound AI…

The Power of Engagement Surveys

Here’s a glimpse of what you’ll learn: [03:51] Jenny Rowell discusses how merging HR and accounting powers smarter business growth [05:29] Olivia Leduc explains why building HR programs means constant innovation and testing [06:53] Tips on tailoring HR help for every unique practice [09:23] What employee engagement surveys really reveal about your team [14:11] Proven…

From Concept to Patent: Turning Experience Into Evidence

Here’s a glimpse of what you’ll learn: [02:41] Why reversing type 2 diabetes became Dr. Jeffrey Hockings’ mission [04:17] Find out what makes Diabetes Reversal Group’s (DRG) supplement formula unique [06:42] How optometrists can help prevent severe vision complications caused by diabetes [09:36] How DRG built credibility with patents and clinical evidence [13:47] A step-by-step…

Unleashing the Optometrist & the Pursuit of Process in Eye Care

Here’s a glimpse of what you’ll learn: [03:47] Dr. Trevor Miranda talks about how medical retail elevates patient care and profitability [05:08] Why picking a niche can supercharge your practice [07:01] The secrets behind scaling from one clinic to five [14:32] Why dry eye care is transforming into a booming specialty [18:06] The future of…

Trends To Pay Attention to in 2026

Here’s a glimpse of what you’ll learn: [00:55] Kim Carson discusses how AI is revolutionizing optometry appointment booking and chatbots [01:33] Why telehealth and AI medicine will dominate in 2026 [02:32] Kate Virzi talks about the secret goldmine in your current patient database [07:13] Strategies for getting more five-star patient reviews [09:06] Tips for identifying…

A Reflection of 2025

 Here’s a glimpse of what you’ll learn: [03:35] Nancy Dewald talks about how peer networks reduce isolation in independent optometry practices [05:43] Why a client-first mindset earns trust, loyalty, and recognition [06:17] Amanda Van Voris explains how workplace integrity strengthens teams during change [09:52] How trust unlocks client breakthroughs and growth [13:00] How accountability partnerships…

Ways To Empower Managers Into Leaders

 Here’s a glimpse of what you’ll learn: [01:52] Wade Horb shares his journey to becoming president of three companies [03:43] What makes Vision Expo an unmissable event for everyone in the industry [04:57] The deeper motivations driving most eye care professionals [07:09] Secrets to effective delegation from leading figures in the industry [09:30] How Cleinman…

The Importance of Tracking Data, Using KPIs, and Having Accountability in Your Practice

 Here’s a glimpse of what you’ll learn: [02:19] Meagan Staab’s journey from cold caller to data-driven leader [03:12] Why client management databases are crucial for efficiency [05:10] How proactive data gathering boosts client service outcomes [06:06] How Cleinman Connect empowers practices with real-time performance benchmarks [07:18] What separates high-performing practices using 32 key performance indicators…

Why You Should Consider Doctor-Driven Dispensing in Your Practice

 Here’s a glimpse of what you’ll learn: [01:15] Michelle Kelley explains why patients trust doctors more than opticians during visits [07:07] How dispensing seamlessly merges medical care with retail expertise [08:56] Why using "prescribe" reframes products as healthcare essentials [09:40] Tips to start doctor-driven dispensing in your own practice [13:20] How team buy-in and numbers…

How Your Online Presence and Automations Improve Patient Loyalty and Sales

 Here’s a glimpse of what you’ll learn: [01:56] Dylan Cunningham talks about how automated contact lens management simplifies patient care [03:27] Why supporting local practices matters more than ever [04:41] The modern patient journey with seamless digital touchpoints [10:45] How convenience outshines price when choosing providers [13:51] The importance of easy EHR integrations for efficiency…

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